![]() ![]() ![]() Please call our Customer Service we will guide you through the return process (the conditions above apply). Oops! This is our mistake and we apologize. In any case, the return request must be executed within 14 days after delivery. We will examine the case to verify the defectiveness and get back to you as soon as possible. Some products have an extended return/exchange policy that can go up to 30 days. Please call our Customer Service to proceed with the return process (conditions above apply). If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you may vary. If it’s on cash please contact us at +201097978985 or will be responsible for paying for your own shipping costs for returning your item. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed. Please note that if the product returned does not match the conditions above, it will be rejected and will be shipped back to you. * Any item that is returned more than 14 days after delivery * Any item not in its original condition is damaged or missing parts for reasons not due to our error. (*) The condition doesn’t apply to faulty (defective) products Before we begin, I’ll tell you that we use Revolut in addition to other cards to help save money while traveling, like the Wise card. The product shows no sign of usage (*),.Products are returned in the original packaging.There are certain situations where only partial refunds are granted: It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. If you have any questions about your order please contact us. Usually, the orders take 3-7 business days to arrive at your doorsteps.Īdditional shipping charges may apply depending on your location and the size of your order. The date of delivery for your order may vary due to courier shipping practices, delivery location, the method of delivery, and the number of items ordered, and in addition, your order may be delivered in separate shipments. ![]() Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. All orders are shipped from via one of our courier services companies to anywhere in EgyptĪfter you place an order, you will receive a call from us in 24 hours confirming that we have received your order and are processing it. ![]()
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